My ad image is appearing in the wrong size or is cropped
Ad placements on the site use a fixed square format of 300x300 pixels. If your ad image is not appearing as expected, the…
Ad placements on the site use a fixed square format of 300x300 pixels. If your ad image is not appearing as expected, the most likely cause is that the source image does not match this format.Preparing ad artwork
For best results, upload ad images…
By default, ads are drawn from the general pool of available inventory and may appear on any page that has an ad placement.…
By default, ads are drawn from the general pool of available inventory and may appear on any page that has an ad placement. You can make a specific ad more likely to appear on particular pages by relating it to those entries in the CMS.How…
What happens when there are no ads available for a page?
The site uses a three-step fallback process to fill ad placements. This ensures that placements are populated with relevant…
The site uses a three-step fallback process to fill ad placements. This ensures that placements are populated with relevant content wherever possible, and that empty ad zones are avoided even when targeted inventory is limited.Step one:…
My ad image is appearing in the wrong size or is cropped
Ad placements on the site use a fixed square format of 300x300 pixels. If your ad image is not appearing as expected, the…
Ad placements on the site use a fixed square format of 300x300 pixels. If your ad image is not appearing as expected, the most likely cause is that the source image does not match this format.Preparing ad artwork
For best results, upload ad images…
An ad group is a named container that ads are organised into. Every ad must belong to a group- it is not possible to create…
An ad group is a named container that ads are organised into. Every ad must belong to a group- it is not possible to create an ad without assigning it to one.What groups are for
Groups provide a way to organise your ad inventory in a way that…
AdWizard is the advertising management tool built into your CMS. It allows you to upload ad creative, set destination URLs,…
AdWizard is the advertising management tool built into your CMS. It allows you to upload ad creative, set destination URLs, define how long an ad should run, and control where on the site it appears- all from within the control panel.How ads are…
What happens when there are no ads available for a page?
The site uses a three-step fallback process to fill ad placements. This ensures that placements are populated with relevant…
The site uses a three-step fallback process to fill ad placements. This ensures that placements are populated with relevant content wherever possible, and that empty ad zones are avoided even when targeted inventory is limited.Step one:…
How do I set a limit on how many times an ad is shown?
The Max Views field on an ad allows you to cap the total number of times the ad is displayed on the site. This is useful for…
The Max Views field on an ad allows you to cap the total number of times the ad is displayed on the site. This is useful for campaigns sold on an impression basis, or for situations where you want an ad to retire automatically after a set number of…
By default, ads are drawn from the general pool of available inventory and may appear on any page that has an ad placement.…
By default, ads are drawn from the general pool of available inventory and may appear on any page that has an ad placement. You can make a specific ad more likely to appear on particular pages by relating it to those entries in the CMS.How…
How do I see how many times an ad has been viewed or clicked?
AdWizard tracks views and clicks for every ad automatically. No additional setup is required- tracking begins as soon as an…
AdWizard tracks views and clicks for every ad automatically. No additional setup is required- tracking begins as soon as an ad starts being displayed on the site.Total views and clicks
The total lifetime views and clicks for each ad are shown on…
If an ad has been created and saved but is not showing up on the site, work through the following checks.Check the ad is…
If an ad has been created and saved but is not showing up on the site, work through the following checks.Check the ad is enabled
Open the ad in the CMS and confirm the enabled toggle in the top right corner is switched on. A disabled ad will not…
New ads are created from the Ads section within AdWizard in the CMS control panel. Select New Ad to begin.Required…
New ads are created from the Ads section within AdWizard in the CMS control panel. Select New Ad to begin.Required fields
Title- an internal name for the ad, visible only in the CMS. Use something that identifies the advertiser and campaign…
How do I schedule an ad to run between specific dates?
AdWizard allows you to define a start date and an end date on each ad, which controls the window during which the ad is…
AdWizard allows you to define a start date and an end date on each ad, which controls the window during which the ad is eligible to be displayed on the site.Setting a start date
The Start Date field on an ad defines the earliest date from which…
If an ad was previously displaying on the site and has since disappeared, one of the following is most likely…
If an ad was previously displaying on the site and has since disappeared, one of the following is most likely responsible.The end date has passed
The most common reason an ad stops showing is that its end date has been reached. Once the end date…