What is CraftCMS and why does DestinationCore use it?
raftCMS is a content management system- the platform that powers the back end of your website and gives your team a…
raftCMS is a content management system- the platform that powers the back end of your website and gives your team a structured way to create, edit, and publish content. Unlike more generic website platforms, CraftCMS is built around the idea that…
If a business user is unable to log in to the Business Login portal, there are several things to check. Some of these…
If a business user is unable to log in to the Business Login portal, there are several things to check. Some of these overlap with general login issues, but there are also setup steps specific to Business Login accounts that are worth…
How do I make sure my content is as visible as possible in search engines?
A few of the most effective things you can do for search visibility:Select the correct Business Profile type. This applies…
A few of the most effective things you can do for search visibility:Select the correct Business Profile type. This applies the right Schema (structured data) behind the scenes, helping search engines understand exactly what kind of business it…
It sounds obvious, however - fill in as many contact methods as you can (phone, email, website, socials). Different…
It sounds obvious, however - fill in as many contact methods as you can (phone, email, website, socials). Different customers prefer different ways of getting in touch, so the more options you provide, the more enquiries you're likely to get.
I changed my entry's slug and now the page is returning a 404
Every entry in the CMS has a slug- the portion of the URL that identifies that specific page. For example, in the URL…
Every entry in the CMS has a slug- the portion of the URL that identifies that specific page. For example, in the URL www.yoursite.com/things-to-do/my-event, the slug is my-event. When you change an entry's slug, its URL changes with it. Any links…
The Current Availability field is a manual status indicator that lets you set a visible availability status on an entry,…
The Current Availability field is a manual status indicator that lets you set a visible availability status on an entry, independently of the live data coming from the Availability Search Engine.The available options are
Available
Sold
Under…
I deleted an entry but it still appears in search results
When you delete or disable an entry in the CMS, removing it from the Algolia search index happens as a separate background…
When you delete or disable an entry in the CMS, removing it from the Algolia search index happens as a separate background process- it does not take effect immediately. Until that process has run, the entry may continue to appear in search results…
How do I categorise my Experience so it shows up in the right filters?
Categories are how visitors narrow down a long list of Experiences to find the ones that actually suit them — filtering by…
Categories are how visitors narrow down a long list of Experiences to find the ones that actually suit them — filtering by type, budget, or location. The Categories tab is where you assign these for each Experience, and it's worth getting right,…
I completed a survey but the accessibility information hasn't updated on the entry
If you have submitted your survey on the AccessIndex platform but the accessibility fields on the business entry have not…
If you have submitted your survey on the AccessIndex platform but the accessibility fields on the business entry have not been updated, work through the following checks.Allow a few minutes
The survey results are sent back to the CMS automatically…
A property or experience has disappeared from the CMS
If a property or experience that was previously visible in the Availability Search section of the control panel is no longer…
If a property or experience that was previously visible in the Availability Search section of the control panel is no longer there, there are a few likely causes.It may have been removed from the Availability Search Engine
The most common reason…
Step-by-Step: Editing and Submitting an Event for Approval
(Only relevant if your destination has given your business access to Events.)1. Log in and select the business the event…
(Only relevant if your destination has given your business access to Events.)1. Log in and select the business the event relates to from your dashboard.2. Click the Events tab to see your list of existing events, along with their status and…
How do I add an Event?A: Adding an event to your destination website is done through the Events section of the DCMS.…
How do I add an Event?A: Adding an event to your destination website is done through the Events section of the DCMS. Events is one of the most varied areas of the DCMS- the fields, tabs, and functionality available to you will depend on your…