What are the different submission statuses I might see?
Draft - Saved, but not yet submitted for reviewSubmitted - Sent for review, awaiting a decisionLive - Approved and visible…
Draft - Saved, but not yet submitted for reviewSubmitted - Sent for review, awaiting a decisionLive - Approved and visible on the websiteRejected - Not approved — see the "submission rejected" article for what to doDisabled - No longer visible to…
Step-by-Step: Adding FAQs to Your Business Profile or Listing (and Why They Matter)
You can add FAQs to your Business Profile, events, experiences, and offers — the process is the same wherever you're adding…
You can add FAQs to your Business Profile, events, experiences, and offers — the process is the same wherever you're adding them.How to add an FAQ1. Log in and navigate to the content you'd like to add FAQs to (Business Profile, event, experience,…
Step-by-Step: Duplicating an Event to Create a New One
(Only relevant if your destination has given your business access to Events.)Instead of building a new event from scratch,…
(Only relevant if your destination has given your business access to Events.)Instead of building a new event from scratch, you can duplicate an existing one and just update the details.1. Log in and select the business the event relates to.2. Click…
Categories help visitors find your content by grouping similar things together (e.g. "Food & Drink," "Live Music").…
Categories help visitors find your content by grouping similar things together (e.g. "Food & Drink," "Live Music"). You'll usually find these in a Relations or Categories tab when editing.Only select categories that are genuinely relevant. It…
Don't panic. This happens from time to time, and easy to fix. Activation links typically expire after 48 hours (this can…
Don't panic. This happens from time to time, and easy to fix. Activation links typically expire after 48 hours (this can vary by destination). If yours has expired:Go to the login page for your destination's website.Use the "Forgotten your…
Always include a start date and end date.If your event runs over several days, use the start date for the first day and the…
Always include a start date and end date.If your event runs over several days, use the start date for the first day and the end date for the last, then list the individual dates/times in the event description.For regularly repeating events (e.g.…
A full walkthrough of updating your Business Profile, from logging in to getting your changes live.1. Log in and land on…
A full walkthrough of updating your Business Profile, from logging in to getting your changes live.1. Log in and land on your dashboard. If you manage more than one business, you'll see them all listed here — click the one you want to update.2. Make…
Business Login is a password-protected area where you can manage your own Business Profile on your destination's website —…
Business Login is a password-protected area where you can manage your own Business Profile on your destination's website — and, depending on what your destination allows, submit other content too, like events or offers.Changes you make are typically…
A couple of possibilities:1. Most likely: your submission is still waiting to be reviewed by the team who manages your…
A couple of possibilities:1. Most likely: your submission is still waiting to be reviewed by the team who manages your destination's website. You can check its status on your dashboard at any time.2. Some businesses are set up so that changes go…
How do Post Date and Expiry Date work?Post Date and Expiry Date are two fields you'll find across most structured entry…
How do Post Date and Expiry Date work?Post Date and Expiry Date are two fields you'll find across most structured entry types in the DCMS — including Business Profiles, Events, Competitions, News/Blog posts, Offers, and Miscellaneous pages. They…
Your Experience Title, set in the Content tab, does more work than it might seem. It's the first thing a visitor reads, it's…
Your Experience Title, set in the Content tab, does more work than it might seem. It's the first thing a visitor reads, it's what shows up in search results, and it feeds directly into how your listing is found and clicked on. A well-written title…
This varies by destination — not every site has all of these, but the types of categories you might see…
This varies by destination — not every site has all of these, but the types of categories you might see include:Business/Event/Offer categories — the core category for what you are (e.g. Italian restaurant, comedy event)Global categories — themed…
(Only relevant if your destination has given your business access to Events.)1. Log in and select the business the event…
(Only relevant if your destination has given your business access to Events.)1. Log in and select the business the event relates to from your dashboard.2. Click the Events tab.3. You'll see a list of existing events with their status (Draft,…
Why can't I edit certain fields that other businesses seem to have?
Editing access depends on your business's Membership Package — this is set by the destination and can vary business to…
Editing access depends on your business's Membership Package — this is set by the destination and can vary business to business. If you think you should have access to something you don't, raise it with the team who manages your destination's…
(Only relevant if your destination has given your business access to this — not every business will have this option.)Select…
(Only relevant if your destination has given your business access to this — not every business will have this option.)Select the business it relates to from your dashboard.Choose the relevant tab (e.g. Events or Offers).Click Create New.Fill in the…